Thelma: Password Reset
This feature is not intended for customers. If you are a customer please contact support at
Please enter your username and the last 4 digits of the primary mobile phone number you have on file.
A text message has been sent to the primary number on file that is associated with your account. Please enter the code provided via text message in the box below and click "verify" when done.
Your password must contain the following:
1 Lowercase letter
1 Uppercase letter
1 Number or 1 Symbol (!,@,#,$,%,^,&,*,?,_,~,-,(,))
8 or more characters
Not one of your last 5 passwords